“I wanted to take a moment and let you know how appreciative, impressed and thankful I’ve been with the level and quality of customer service I’ve received from your team. From the moment I spoke with you late last Wed evening to today, when Russ was removing the drying equipment from my home, your team has carried themselves in the highest professional manner.
Russ, in particular, has been amazing. Not only did he come in and help dry out my home in an extremely effective and efficient manner, but he’s also been extremely diligent at answering any questions I’ve had throughout this process. The thoroughness in which he’s helped answer my questions has allowed me and my family to rest easy during a time where not having answers would only have created more anxiety.
I realize we’re only through phase one of the restoration, but if the rest of your team (reconstruction) carries themselves the same way Russ does, I’m confident that the end result will be outstanding.
The experience we’ve had thus far only validates in my own mind that we chose the best/right company for the job.
I look forward to referring 24/7 Restoration to any of my friends/family that find themselves in need of similar services.
I look forward to hearing back from you regarding the beginning of phase 2.”