Glad I Reached Out To Them
“24/7 Restoration made my day, and saved me hundreds or possibly thousands of dollars in unnecessary restoration expenses.
Sounds like a TV ad, but I’m glad I reached out to them for a second opinion. I had originally contacted another company (let’s call them Company A) to assess a small water leak on my bathroom wall. Company A eventually recommended to tear up all the lovely flooring in my bathroom and adjacent vanity area, equating to thousands of dollars in cost, for what seems like a minor issue.
I asked 24/7 Restoration to inspect. Alec and Josh promptly came today and did their assessment. Right away, I saw that these guys are certified, licensed, very knowledgeable, well-spoken professionals who really knew their stuff, and who cheerfully answered all my questions (unlike the guys from Company A, who didn’t seem to have answers to many things, and were visibly annoyed whenever I asked questions). Alec and Josh gave me a more realistic read of the situation, which allayed my concerns. Unlike Company A, they were able to pinpoint the exact cause. They also made honest, ethical, cost-effective recommendations, which I really appreciated.
This is a respectable business with high integrity, I could tell. I hope I don’t have another water leak like this but if I do, 24/7 Restoration will be the only place that I would call. I highly recommend them!”