What Is Our Pricing Guarantee?

When our estimator arrives on site to provide a inspection we will write you a quote for the mold removal or water damage then and there. What does that entail or mean exactly? It means we will not only provide your the estimate the same day but we will honor your out of pocket cost regardless of days it takes to complete or the extended labor involved. The biggest issue property owners experience with most restoration companies is that unforeseen extended hidden damages or even unresolved leaks can add extra costs associated that were not presented on the front end. We get this story many times from our customers who had a bad experience with other companies in the past.

Key takeaways:

• Out-of-pocket costs are water and mold damage expenses that are not covered by your home or property insurance plan.

• Non-coverage mold or secondary damage remediation, remodeling upgrades (not reconstruction), non-source related mitigation demolition, and deductibles are expenses that are not reimbursed by your insurance plan are examples of out-of-pocket costs.

• You can estimate your out-of-pocket costs by reviewing the quote provided to you. This will be honored in the event you are not wanting to put in an insurance claim, or wish to way the cost versus your deductible to determine if that is the best option. You will have a copy of your out-of-pocket maximum. If your claim is for some reason declined you will have your anticipated guaranteed cost.

How Do Insurance Covered Costs Work?

The insurance companies “dictate” the industry pricing that fluctuates and changes up and down based on location and year/time when and if you decide to put in a claim. This is how both “vehicle and homeowners” policies work. We do not take advantage of them or make up our own pricing. This is how it is industry wide. We simply send them the requested scope of work and job photographs into their software system and it determines the billable amount. We also submit what is called dry logs for your job which they will utilize to factor in the days it took to complete. The same software is utilized separately for your repairs. 

Call your insurance carrier for verification or questions, you may also find out more information on how the claim settlements work in the California Department of Insurance. If you do have an Insurance Coverage Attorney that specializes in settlements, they may also explain the process to you. Another helpful guide would be The Consumer Communications Bureau (CCB) is responsible for educating thousands of callers about the Department of Insurance’s regulatory responsibilities and for providing information regarding insurance matters.

At the end of the day you will only pay your deductible, guaranteed unless you are wishing to do remodel upgrades. This is where 24/7 Restoration shines!

Contact us for more information. Or Call us directly at 949-888-8409.